Contact Scopely Customer Service
Scopely Phone Numbers and Emails
Customer Service Number:
-
(323) 400-6618
Scopely Emails:
Customer Service
General Info
Legal
Privacy Inquiries
Contact Information
Scopely Website:
Scopely Help Center:
Corporate Office Address:
Scopely, Inc
3530 Hayden Avenue
Culver City,
California
90232
United States
How Good is Scopely's Customer Service?
Summary of Scopely Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
00:05
AVG CALL
DURATION
DURATION
1%
ISSUE
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Scopely?
Account Question:
- “Issue restoring my account”
- “Lost account progress and have been ignored by customer support in game app”
- “Trying to recover account...”
Product/ Service Question:
- “Game issues”
- “I lost all my game play”
- “My game is erased need help now”
Payments and Charges Question:
- “Overcharge”
- “Billing”
- “Charges to my account”
Refund Question:
- “Refund”
- “Refund issue”
- “Refunds”
Request for Information Question:
- “Talk to a representative”
- “Help with my account”
- “Question about working With scopely (MSF GAME). On a professional action video we are shooting”
Shipping and Delivery Question:
- “Didn't receive my reward or wild card”
- “Didn't get dice from partner event”
- “Didn't get what I purchased”
Cards Question:
- “My 10years old grandson used my card without my permission”
- “You people just took money out of my card without my permission”
- “Buy cards”
Staff Question:
- “Customer service”
- “Have been waiting for a customer service response for a week. Charged twice for items not received.”
- “Need customer service”
Activation/ Cancellation Question:
- “Wanted to cancel a purchase”
- “Cancel Subscription my card was charged”
- “Cancel account”
Return/ Replace Question:
- “Exchanges for monoplane”
Other Question:
- “Can't purchase rolls in Monopoly go at all”
- “I have an emergency”
- “Lost all my dice on monopoly go”
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Scopely