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Contact Scopely Customer Service

How to Reach a Person at Scopely

Verified Contact Information

Customer Service Number:

  • 1-323-400-6618
Call customer service
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Scopely Emails:

Customer Service
General Info
Legal
Privacy Inquiries
Media
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Scopely Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Scopely Phone Number
1 (323) 400-6618
Average Hold Time
More than 30 min
Average Calls duration
6 seconds
Most Popular Scopely Email Address
info@scopely.com
Scopely Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Scopely?

Most Popular Number:

(323) 400-6618
Total calls: 2 613 Issues resolved: 22 Last call: Apr 13, 2026

Scopely phone number for contacting customer service is +1 323-400-6618. Call this line to speak to a company representative and get information about the company’s games, get support and assistance, get updates on available job positions, and more. Try not to call the company on Wednesday as this is the busiest day of the week.

If you prefer emailing, send your message to info@scopely.com to get more information about the company, its products and services. To get in touch with the Scopely customer support team, drop a line at support@scopely.com. Scopely email address for privacy inquiries is privacy@scopely.com.
If you would like to stop receiving marketing emails from Scopely, send an opt-out request to unsubscribe@scopely.com.

Scopely headquarters is based in California. Do you need to contact the company via regular mail? If so, send your correspondence to the following Scopely address: 3530 Hayden Avenue, Culver City, California 90232, United States. In case you seek quick assistance and the issue can’t wait, consider contacting Scopely customer service via phone or email.

Scopely customer care agents are available during normal business hours. All requests and inquiries are addressed as quickly as possible so rest assured you will get the assistance you are looking for. Please keep in mind that the company may be off during major US holidays.

Scopely website allows addressing issues and inquiries regarding each product quickly and effectively. All you need to do is click the “Customer Support” button at the bottom of the page and then select the game you have questions about. Afterward, you will be offered a wide range of helpful articles. If you still can’t find the answer, click the message icon in the lower right corner of the page and start the Scopely chat.

PissedConsumer Club

Contact Information

Scopely Website:

Scopely Help Center:

Corporate Office Address:

Scopely, Inc
3530 Hayden Avenue
Culver City, California 90232
United States

Summary of Scopely Customer Service Calls

2.6K TOTAL
CALLS
00:05 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Scopely?

Account Question:

  • “Cant access account”
  • “Account suspended”
  • “Trying to recover account my ex girlfriend deleted back in Dec 2025”

Product/ Service Question:

  • “Made purchase by mistake”
  • “I need to transfer game to new phone which is now *** off. I didn't know that I would have to create an account please help. I have about 2,000,000 coins and I want to continue playing”
  • “Keeps crashing for everyone”

Payments and Charges Question:

  • “Erroneously charged”
  • “Unauthorized purchased”
  • “I paid you with my Apple Pay update today and I’m still getting continual ads from credit Jeannie that don’t go away. I am furious.”

Request for Information Question:

  • “Need to speak to a human”
  • “Help with acount”
  • “Spent close to 300 and cant get a agent to help with a very small issue. I wont give $ to a place like that”

Refund Question:

  • “Refund issue”
  • “Need to be refunded for accidental purchase. I was play monopoly go when something popped up tried to cancel action but was unable”
  • “Refund”

Shipping and Delivery Question:

  • “Didn't receive rewards from Qlbum”
  • “Didn't get dice from partner event”
  • “Pay for building upgrade did not arrive”

Staff Question:

  • “I finished a page of stickers received my 800 dice started to use them and they disappeared. I tried to use the customer services but still can get my stars”
  • “Terms of service violations”
  • “Customer service”

Cards Question:

  • “My card was billed $14.14 on October 18 2025 that I did not authorize please refund my card”
  • “I had 10 75 taken from my card aand didn't order a”
  • “Removal of credit cards”

Website/ Application Question:

  • “When I open the app a reward pops up and when I click “COLLECT” the app crashes and says “ERROR” and restarts and happens over and over”
  • “My app in not working”
  • “My phone app chat does not understand my issue”

Activation/ Cancellation Question:

  • “Cancel Subscription my card was charged”
  • “Wanted to cancel a purchase”
  • “Cancel account”

Return/ Replace Question:

  • “Exchange of a pack purchased on stfc bought the wing one”
  • “To change my credit card”
  • “Issue that that has not been corrected”

Other Question:

  • “Monopoly go”
  • “Circa 76000 chips wer taking!! Why”
  • “Been lied to and cheated”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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