Scopely

User's recommendation: This is a formal warning: Failure to co operate will result in further legal action. Personally I don’t care what you choose to do with Pokémon go when you fully takeover. However: Over the last few months players like myself have received “false bans” and you understand this is going to have legal consequences. Now I don’t know whether Niantic just couldn’t give a toss about the players. This is most likely the cause for the current issues. However there is already negative press towards your company and the fact everyone disagrees with ‘strong integrity ‘ update is exactly what’s angering people also. This policy is what’s causing a huge problem with the algorithms that are falsely banning players. So far, at least 20 people in my local community have received false bans. We’re not even able to grasp how many extra victims there are. However… 1. I want to make it very clear you people are negatively impacting my community for which btw I’m an ambassador for the events, so to have this happen to my account is a complete kick in the face. It’s absolutely disgusting. My original response from someone on your end told me to follow up with the reference number 35356*** *. Your terms of service is corrupted and it clearly states “informal dispute resolution “ which is to resolve this issue, but it seems very obvious that you’re obstructing justice. It’s wrong to treat people this way and my Community and online side will be exposing it. You’re supposed to provide support and guidance onto resolving the issue but are actively “ignoring” players which by the way is a criminal offence. Legally you cannot abstain! You’re showing complete unprofessional contempt and ignorance- irony which is illegal. I’ve mentioned the hate crime side to it also as this only makes this look worse. Additionally, your support service sent me 3 or 4 automated responses; to which angered me even more because you’re supposed to SUPPORT PLAYERS! This email support system is anbso TERRIBLE and less than useless as you’re now showing even more “maive” of responsibility as a serious issue like this should not be handled by robots. This makes me implicate your position as incompetent and deliberately misleading players into thinking they are being supported when they accept your TERMS of service when you’re all actively contradicting the rules and regulations. 3. The money side is the main issue here as well. You might as well have robbed me of my money as this is online theft! Even in the last 48hours before I got banned I’d spent 50 British pounds on content ( tickets , etc ) and I’m gonna go completely of the rails if that money isn’t reinstated back into my bank ASAP. You people have no idea the kind of suing you’re in for… on that front alone. Stealing millions of pound ls through money laundering people’s vulnerabilities. But what’s even more evil is your masking these crimes with a fabricated terms of service with a complete lack of professionalism and ambiguity (Which btw this won’t work out for any of you in a court room) 4. This brings me onto 4. Which I’ve basically explained half the issues with lack of proper curated data and citations. Scoperly as the new company buying your game makes this situation even worse as ideally you should be reinstating a new TOS that provides this ambiguity for all old and new players. Instead, it appears to me that company is banning people already. ambiguity in the TOS ,ultimately will be the downfall of your game It’s a disgrace to the people and shows how dangerous your game has become and how you operate without regard to your actions and how it affects others. The following photos below clearly depict the community frustration which IS ONLY GOING TO GET WORSE- YOU CANT JUST HIDE AND ASSUME ITS GOING AWAY! You banned one of my friends last year during the safari andven event ( during the go fest like event) so my mate cried for hours about it as he felt like he’d been robbed and attacked personally for nothing. Videos are surfacing like his he shared where players are getting banned who are legitimate, including myself. Respond to this email with a DAMN PERSON. Had enough of this nonsense. You people need to fix this now. I’ve got 1000s of angry players riding this train. I demand a response ASAP